Frequently Asked Questions
This section gives a high level overview of Magnity: what it is, what you can create, who it is for, and the key concepts that appear in the product.
Questions and answers
General Questions
Overview of Magnity, what you can create, who it is for, and the key concepts (canvas, content library, rules & prompts, personas, languages, chat, quick prompts).
Platform & Interface
How the Magnity workspace is structured — top bar, sidebars, canvas, template selector, persona library, and access menu.
Rules & Prompts
Explanation of rules vs prompts, the different layers (global, local, base, transformation), who can edit them, and how to manage and test changes.
Personas & Personalization
How personas work in Magnity, what attributes they contain, how they drive personalized variants, and how to add, edit, or duplicate personas.
Translation & Localization
The three localization strategies (with URL, without URL, hybrid), handling of links and formatting, translation presets, and how to review, adjust, and manage translations.
Chat with Content
How to edit text directly with context-aware chat, supported commands, examples of refinements, and how chat interacts with rules, personas, and translations.
Saving, Sharing & Exporting
How to save projects, share drafts, manage versions, and export final assets into your marketing automation or CMS platforms.
Support & Troubleshooting
Guidance for resolving common issues, where to find tutorials, and how to reach support if you encounter technical or content problems.
Adding Content
How to bring new sources into Magnity – URLs, PDFs, videos – and how the crawler and library handle updates, variants, and language versions.